Overview
HP Hardware Support Onsite Service with accidental damage protection provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Coverage window
Onsite response time for hardware support
Accidental damage protection
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Accidental Damage Protection
- Phone Support
- Pick-up & Return
- Service Response Time
- Next Business Day - Parts and labor
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HP Spectre 13-af010tu, 13-af020tu, 13-af026tu, 13-af027tu, 13-v001TU, 13-V003TU, 13-V004TU, 13-v110tu, 13-v111dx, 13-v111tu, 13-v130tu, 13-v131tu ¦ HP Spectre Folio 13-ak0013tu, 13-ak0016tu ¦ HP Spectre x2 12-a001dx, 12-a002TU, 12-a005TU, 13-h211nr ¦ HP Spectre x360 13-4102TU, 13-4112tu, 13-ae010tu, 13-ae021tu, 13-ae026tu, 13-ae044tu, 13-ae046tu, 13-ae048tu, 13-ae050tu, 13-ae056tu, 13-ae058tu, 13-ae059tu, 13-ae509tu, 13-ap0000tu, 13-ap0001tu, 13-ap0010tu, 13-ap0058tu, 13-ap0059tu, 13-ap0060tu, 13-ap0061tu, 13-ap0063tu, 13-ap0064tu, 13-ap0065tu, 13-ap0070tu, 13-ap0072tu, 13-ap0088tu, 13-ap0093tu, 13-ap0133tu, 13-aw0008tu, 13-aw0009tu, 13-aw0015tu, 13-aw0029tu, 13-aw0170tu, 15-ch003tx, 15-ch006tx, 15-ch010tx, 15-df0000tx, 15-df0002tx, 15-df0012tx, 15-df0013tx, 15-df0016tx, 15-df1007tx, 15-df1011tx, 15-df1015tx