A software solution to centrally manage digital signage displays
LG ConnectedCare is an efficient remote management software solution designed for controlling and monitoring LG digital signage displays. Based on a cloud solution it enables users to centrally manage devices via the internet offering an opportunity to reduce upfront costs compared to traditional on-premise solutions that require physical servers.
Structure of LG ConnectedCare
With the ability to remotely change device settings and manage multiple devices at once LG ConnectedCare helps saving time and money on costly on-site visits making it the essential solution for signage operators.
Device Control
LG ConnectedCare provides various features such as auto cloning data and comparison settings to simplify the operation of device remote control. Moreover user can control multi devices of different models within the same group by utilizing 2 types of Quick / Uni control features.
Auto Cloning Data
Grouping devices with the same settings enables easy control and any new device added will automatically synchronize through data cloning.
Comparison
User can receive a notification if the model of the target group has different settings from the default device based on the data set between several groups.
Quick / Uni Controller
Quick Controller Multiple devices can be selected for control and the Quick Controller button can be pressed to operate them.
Device Monitoring With the intuitive dashboard provided by LG ConnectedCare users can monitor the device status at a glance. The dashboard displays the overall connection status of the devices registered in the workspace of the business sites.
3 Types Of Monitoring Status
Always On Monitoring This feature allows users to easily view the display temperature available storage fan and continuous usage time at a glance.
Selective Monitoring The user can set the designated issue types of the display in ‘Monitoring Settings’ to quickly detect and take action for error that occur.
Security Monitoring The user can keep their device safe by setting up security features. This in advance restricts the execution of unauthorized app and blocks the malicious IPs on the device.
Threshold And Email Notification Settings Users can set up to various different thresholds for their devices using the ‘monitoring settings’ provided by LG ConnectedCare. If any of the predetermined thresholds are exceeded during device operation an error notification email will be sent to the designated administrator to inform them of the issue. Temperature Cabinet Connection Cell/Line Defection
LED Status Monitoring Temperature Users can easily monitor the temperature status of their device cabinet or the LDM LED Display Module while in use. The temperature readings are displayed in a graphical format with red indicating an abnormal temperature and yellow signaling a cautionary status. This feature enables users to proactively monitor the temperature issue and respond in advance. There may be a limit to the devices supported.
Temperature monitoring is available for both LG devices and ODM products but the LDM is only supported on LG devices. For more details on supported devices please consult your local sales represent